FAQ

Answers to the most common question can be found here.
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Configuration

Compatible with all iPads and iPad mini. We recommend using an iPad 32Gb for using Archipad.

Requires an iPad with the latest version of iOS or the previous version.

If you do not have a Wi-Fi connection, you can connect your iPad to your PC or Mac to transfer data to or from your iPad using the cable provided with your iPad

iPads that have the Cellular or 3G option can use the cellular network with the Cellular Data option active.

Yes, you will find it in the section Manuals.

Currently, Archipad is an only iPad app.

However, you can use Archipad Mobi on mobile phones and on Android tablets.

In the office, create your project, add work packages, and import your drawings.

On the construction site, create a new visit. Select the drawing, point the location where you want an observation, and enter details for the observation, adding a photo or sketch if needed.

To synchronize one project on several iPads, each account accessing the project must have a Premium account.

You can not work on several iPads using the same account. Each iPad must be connected with a different account.

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Plans

Supported file formats are PDF, DWF, DWFx (for BIM), and pictures.

Drawings can be scaled or reduced by 400%. Pinch using two fingers to zoom.

Storage of drawings is limited by iPad capacity (drawings are on average 500K, so store at least 10 000 drawings).

On Archipad Cloud

Import your plans by selecting the Plans section, and click the + button. Then select to import a plan from Your computer ; DropBox ; Box ; Google Drive ; OneDrive ; Amazon Cloud Drive ; Gmail ; FTP ; WebDAV

On Archipad App

Using iTunes :

Connect your iPad to your computer, then select your iPad in iTunes. Click the Apps tab and scroll to the File Sharing section, and drop your drawings on Archipad.

Using Dropbox :

Open the drawing in Dropbox, then tap the "Open in…" and choose Archipad.

Using Archipad :

Add the drawing to your Dropbox, then tap the "Import from Dropbox" button.

Using mail :

Open the attached drawing in your mail on iPad and tap the "Open in…" button and choose Archipad.

On Archipad Cloud

When you need to update a plan on which you have already added observations, select the Plans section in your project and select the plan to update. Click the i (information button) on the right, and in the dialog that will open click the + button to import the new version for your plan. To activate the version that you just imported, click on the plan, then click on the flag to activate the new version.

On Archipad App

When you need to update a drawing on which you have already added observations, import the modified drawing as described above and touch the "Update drawing" button that will show on the original drawing. The name of the modified drawing must be identical, and you must also make sure that the scale and orientation of the drawing are identical, or the dots of existing observation will not show in the right location.

If you import a multi-page PDF document with several drawings, only the first page/drawing will be imported.

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Observations

Any description for an observation that you create will be proposed for future observations you create, for the same work package. We strive to minimize the amount of text you have to enter on your iPad.

When you create an observation, you can enter the due date. Later on, simply select the observation from the list or directly on the drawing, and edit the information.

On Archipad App

Open your project and select a meeting. Select the observation, and touch the current status to show the popup menu, and choose History and comments and then Add a comment.

Sur Archipad Mobi

Open your project and select Observations. Select the observation to which you want to add the comment, and touch the Add comment button.

On Archipad Cloud

Open your project and select a meeting. Select the observation, and touch the current status to show the popup menu, and choose History and comments and then Add a comment.

Follow the instructions from above to view the comments history and status changes.

Currently you can only add one photo or sketch to an observation. You can also draw a sketch on a photo you add. With each comment, you can add one photo as well.

Generate your report and touch the share button. You can send the report and drawings directly by mail to the participants of the meeting.

Yes, open the preferences for your project and select "Based on work package" from the "Color for dots" option.

Absolutely, touch the observation to move, and drag it to it’s desired location.

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Projects

To change projects, return to the project selector screen. You can either select an existing project, open a backup made from your or another iPad, or create a new project.

You can share your projects with your team, and others users on other iPads. You can also share your projects with your subcontractors, so they can access your project from Archipad Mobi using their phone for free.

PrivilegesAccess rights
AdministratorGives all rights. Allows to modify everything in the project.
CollaboratorOnly allows to create and close issues, and to create and share reports.
GuestOnly allows to view the project, not to make any modifications.
SubcontractorsAllows the designated subcontractor to use the Archipad Mobi app on a smartphone. Only allows to mark assigned issues as treated, and add comments and photos to those issues.

On Archipad Cloud, open your project and select the "Share" item in the menu. Click the "+" button in the "Project shared with" list to add a collaborator. Enter the email and access privileges for the collaborator in the dialog. A collaborator must have an Archipad Premium license in order to be able to open the project.

Schèma de partage de projet avec un collaborateur

On Archipad Cloud, open your project and select the "Share" item in the menu. Click the "+" button in the "Work packages using Archipad Mobi" list to add a subcontractor. Enter the email the collaborator in the dialog and click "Invite". A subcontractor does not need an Archipad Premium license to be able to open the project from Archipad Mobi.

Schèma de partage de projet avec un artisan
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Subscription and account

We accept all major credit cards (Visa, MasterCard, American Express, Discover, and Diners Club) for online payments. You can also use bank-to-bank wire transfers. For more details about our payment methods, contact our sales team.

To suspend the automatic renewal of your subscription, go to your account page, and deselect the automatic renewal option. At the end of your current period, your subscription will not be renewed.

Once your Archipad Premium subscription expires, you can no longer share projects or your work. You can however still access all your projects and modify them. Your account will automatically become a free account.

In order to help students and professors adopt the latest technologies, we offer free licenses for Archipad. To get a free Archipad license, create your account and send us an email with your student or teacher ID card. Once your request has been approved, enjoy Archipad with no limits for one year, renewable as long as you demonstrate your eligibility.

If you have other questions, contact us at 04 22 13 10 14 or with our form.