{"id":17068,"date":"2026-01-12T07:07:00","date_gmt":"2026-01-12T07:07:00","guid":{"rendered":"https:\/\/archipad.com\/?p=17068"},"modified":"2026-01-29T14:52:18","modified_gmt":"2026-01-29T14:52:18","slug":"refus-signer-pv-reception-travaux","status":"publish","type":"post","link":"https:\/\/archipad.com\/fr\/refus-signer-pv-reception-travaux\/","title":{"rendered":"Que faire en cas de refus de signature du PV de r\u00e9ception des travaux ?"},"content":{"rendered":"\n<p>\u00c0 la fin des travaux, la r\u00e9ception est l\u2019\u00e9tape qui cl\u00f4ture techniquement et administrativement un chantier. Quand le ma\u00eetre d\u2019ouvrage refuse de signer le pv de r\u00e9ception, la situation se tend rapidement : la date de r\u00e9ception n\u2019est pas stabilis\u00e9e, les r\u00e9serves ne sont pas cadr\u00e9es et le dossier devient difficile \u00e0 piloter.<\/p>\n\n\n\n<p>L\u2019objectif de cet article est de clarifier le cadre de la r\u00e9ception au sens de l\u2019article 1792-6 du code civil, les formes possibles de r\u00e9ception (r\u00e9ception express, r\u00e9ception tacite, r\u00e9ception judiciaire), les motifs de refus les plus courants et, surtout, la proc\u00e9dure \u00e0 appliquer lorsque la signature du proc\u00e8s verbal n\u2019est pas obtenue.<br><br>Vous trouverez une m\u00e9thode op\u00e9rationnelle : quoi constater, comment r\u00e9diger un proc\u00e8s-verbal exploitable, quelles pr\u00e9cautions prendre pour documenter la conformit\u00e9 des travaux, et comment organiser le suivi jusqu\u2019\u00e0 la lev\u00e9e des r\u00e9serves.<\/p>\n\n\n\n<p>Si vous souhaitez comprendre le r\u00f4le du PV, son contenu et son fonctionnement, consultez notre article complet sur le <a href=\"https:\/\/archipad.com\/fr\/pv-reception-chantier\/\">proc\u00e8s-verbal de r\u00e9ception de chantier<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>En r\u00e9sum\u00e9<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La <a href=\"https:\/\/archipad.com\/fr\/reception-chantier\/\">r\u00e9ception<\/a> d\u00e9clenche les garanties l\u00e9gales : parfait ach\u00e8vement, biennale, d\u00e9cennale.<br><\/li>\n\n\n\n<li>Le refus de signer doit \u00eatre document\u00e9 par des constats dat\u00e9s et des r\u00e9serves pr\u00e9cises.<br><\/li>\n\n\n\n<li>Sans signature, un PV de constat aide \u00e0 tracer l\u2019\u00e9tat de l\u2019ouvrage et \u00e0 piloter la contre-visite.<br><\/li>\n\n\n\n<li>La formalisation \u00e9crite limite les contestations sur la conformit\u00e9 des travaux et la date de r\u00e9ception.<br><\/li>\n\n\n\n<li>Avec Archipad, la liste de r\u00e9serves reste \u00e0 jour, partag\u00e9e, et suivie jusqu\u2019\u00e0 la cl\u00f4ture.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-jet-engine-listing-grid jet-sm-gb-wrapper jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c\" data-block-id=\"jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c\" ><div class=\"jet-listing-grid--blocks  wp-block-jet-engine-listing-grid jet-sm-gb-wrapper jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c\"data-element-id=\"39299433-c0be-40e8-ab73-bc5366533a9c\"data-listing-type=\"blocks\"data-is-block=\"jet-engine\/listing-grid\"><div class=\"jet-listing-grid jet-listing\"><div class=\"jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--14231\" data-queried-id=\"17068|WP_Post\" 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-67386eb e-con-full e-flex e-con e-child\" data-id=\"67386eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-6ea2823 e-con-full e-flex e-con e-child\" data-id=\"6ea2823\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-624c08d elementor-widget elementor-widget-image\" data-id=\"624c08d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"528\" src=\"https:\/\/archipad.com\/wp-content\/uploads\/2025\/05\/essayez-gratuitement-archipad.png\" class=\"attachment-large size-large wp-image-14233\" alt=\"Essayez gratuitement Archipad\" srcset=\"https:\/\/archipad.com\/wp-content\/uploads\/2025\/05\/essayez-gratuitement-archipad.png 800w, https:\/\/archipad.com\/wp-content\/uploads\/2025\/05\/essayez-gratuitement-archipad-300x198.png 300w, https:\/\/archipad.com\/wp-content\/uploads\/2025\/05\/essayez-gratuitement-archipad-768x507.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edf4bdc e-con-full e-flex e-con e-child\" data-id=\"edf4bdc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-9bf3882 e-con-full banner2 e-flex e-con e-child\" data-id=\"9bf3882\" data-element_type=\"container\" data-e-type=\"container\" id=\"banner2\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8690160 elementor-widget elementor-widget-heading\" data-id=\"8690160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Suivez votre chantier au <span style=\"text-decoration: underline\">bureau<\/span>, comme sur le <span style=\"text-decoration: underline\">terrain<\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23100f8 e-con-full e-flex e-con e-child\" data-id=\"23100f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-6a0b4a1 e-con-full e-flex e-con e-child\" data-id=\"6a0b4a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed6c4a elementor-widget elementor-widget-jet-inline-svg\" data-id=\"1ed6c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-inline-svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-inline-svg jet-elements\"><div class=\"jet-inline-svg__wrapper\"><div class=\"jet-inline-svg jet-inline-svg--custom-width\"><div class=\"jet-inline-svg__inner\"><?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"45\" viewBox=\"0 0 45 45\" fill=\"none\">\n  <rect width=\"45\" height=\"45\" rx=\"22.5\" fill=\"#1A1A1A\"><\/rect>\n  <g clip-path=\"url(#clip0_607_293)\">\n    <path d=\"M12.4626 22.5H32.5376\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n    <path d=\"M24.4543 30.5832L32.5377 22.5L24.4543 14.4168\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n  <\/g>\n  <defs>\n    <clipPath id=\"clip0_607_293\">\n      <rect width=\"22.5621\" height=\"18.6535\" fill=\"white\" transform=\"translate(11.219 13.1732)\"><\/rect>\n    <\/clipPath>\n  <\/defs>\n<\/svg>\n<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6924f83 e-con-full e-flex e-con e-child\" data-id=\"6924f83\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c0cacf elementor-widget elementor-widget-heading\" data-id=\"0c0cacf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Tester gratuitement<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-535fc26 e-con-full e-flex e-con e-child\" data-id=\"535fc26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-fd87ff4 e-con-full e-flex e-con e-child\" data-id=\"fd87ff4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fdb114 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"0fdb114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 28 28\" fill=\"none\"><rect width=\"28\" height=\"28\" rx=\"14\" fill=\"#E33D2E\"><\/rect><mask id=\"mask0_607_298\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"2\" y=\"2\" width=\"24\" height=\"24\"><rect x=\"2\" y=\"2\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_607_298)\"><path d=\"M8.023 19.2923C8.873 18.6616 9.799 18.1635 10.801 17.798C11.8028 17.4327 12.8692 17.25 14 17.25C15.1308 17.25 16.1972 17.4327 17.199 17.798C18.201 18.1635 19.127 18.6616 19.977 19.2923C20.5987 18.6089 21.0913 17.8179 21.4548 16.9192C21.8183 16.0206 22 15.0475 22 14C22 11.7833 21.2208 9.89583 19.6625 8.3375C18.1042 6.77917 16.2167 6 14 6C11.7833 6 9.89583 6.77917 8.3375 8.3375C6.77917 9.89583 6 11.7833 6 14C6 15.0475 6.18175 16.0206 6.54525 16.9192C6.90875 17.8179 7.40133 18.6089 8.023 19.2923ZM14.0003 14.75C13.0873 14.75 12.3173 14.4367 11.6905 13.81C11.0635 13.1832 10.75 12.4133 10.75 11.5003C10.75 10.5873 11.0633 9.81733 11.69 9.1905C12.3168 8.5635 13.0868 8.25 13.9998 8.25C14.9128 8.25 15.6827 8.56333 16.3095 9.19C16.9365 9.81683 17.25 10.5867 17.25 11.4997C17.25 12.4127 16.9367 13.1827 16.31 13.8095C15.6832 14.4365 14.9133 14.75 14.0003 14.75ZM14 23.5C12.6808 23.5 11.4433 23.2519 10.2875 22.7558C9.13167 22.2596 8.12625 21.5839 7.27125 20.7288C6.41608 19.8738 5.74042 18.8683 5.24425 17.7125C4.74808 16.5567 4.5 15.3192 4.5 14C4.5 12.6808 4.74808 11.4433 5.24425 10.2875C5.74042 9.13167 6.41608 8.12625 7.27125 7.27125C8.12625 6.41608 9.13167 5.74042 10.2875 5.24425C11.4433 4.74808 12.6808 4.5 14 4.5C15.3192 4.5 16.5567 4.74808 17.7125 5.24425C18.8683 5.74042 19.8738 6.41608 20.7288 7.27125C21.5839 8.12625 22.2596 9.13167 22.7558 10.2875C23.2519 11.4433 23.5 12.6808 23.5 14C23.5 15.3192 23.2519 16.5567 22.7558 17.7125C22.2596 18.8683 21.5839 19.8738 20.7288 20.7288C19.8738 21.5839 18.8683 22.2596 17.7125 22.7558C16.5567 23.2519 15.3192 23.5 14 23.5ZM14 22C14.9025 22 15.7727 21.8548 16.6105 21.5645C17.4483 21.274 18.1922 20.8679 18.8422 20.3462C18.1922 19.8436 17.458 19.4519 16.6395 19.1712C15.8208 18.8904 14.941 18.75 14 18.75C13.059 18.75 12.1776 18.8888 11.3558 19.1663C10.5339 19.4439 9.80125 19.8372 9.15775 20.3462C9.80775 20.8679 10.5517 21.274 11.3895 21.5645C12.2273 21.8548 13.0975 22 14 22ZM14 13.25C14.4975 13.25 14.9135 13.0827 15.248 12.748C15.5827 12.4135 15.75 11.9975 15.75 11.5C15.75 11.0025 15.5827 10.5865 15.248 10.252C14.9135 9.91733 14.4975 9.75 14 9.75C13.5025 9.75 13.0865 9.91733 12.752 10.252C12.4173 10.5865 12.25 11.0025 12.25 11.5C12.25 11.9975 12.4173 12.4135 12.752 12.748C13.0865 13.0827 13.5025 13.25 14 13.25Z\" fill=\"white\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t+150 000\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUtilisateurs\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cc2fad e-con-full e-flex e-con e-child\" data-id=\"9cc2fad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d84ba69 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"d84ba69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewBox=\"0 0 28 28\" fill=\"none\"><rect width=\"28\" height=\"28\" rx=\"14\" fill=\"#E33D2E\"><\/rect><mask id=\"mask0_607_300\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"2\" y=\"2\" width=\"24\" height=\"24\"><rect x=\"2\" y=\"2\" width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_607_300)\"><path d=\"M8.69221 24.5V16.9098L5.35571 11.5L9.67296 4.5H18.327L22.6442 11.5L19.3077 16.9098V24.5L14 22.702L8.69221 24.5ZM10.1922 22.3788L14 21.1115L17.8077 22.3788V18.5H10.1922V22.3788ZM10.5095 6L7.10946 11.5L10.5095 17H17.4905L20.8905 11.5L17.4905 6H10.5095ZM12.95 15.2192L9.75571 12.05L10.825 10.9807L12.95 13.1058L17.175 8.85575L18.2442 9.9L12.95 15.2192Z\" fill=\"white\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tN\u00b01 du BTP\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\ten France\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a href=\"https:\/\/auth.archipad.com\/registration?return_to=https:\/\/archipad.com\/fr\/page-remerciement-inscription\" class=\"jet-engine-listing-overlay-link\" target=\"_blank\"><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Que s\u00e9curise le pv de r\u00e9ception en cas de refus de signer ?<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>D\u00e9finition et r\u00f4le du pv de r\u00e9ception<\/strong><\/h3>\n\n\n\n<p>Le <strong>proc\u00e8s-verbal de r\u00e9ception<\/strong> formalise l\u2019acceptation de l\u2019ouvrage par le <strong>ma\u00eetre d&rsquo;ouvrage<\/strong>, avec ou sans r\u00e9serves. Sur le plan pratique, il sert \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>fixer une <strong>date de r\u00e9ception<\/strong> ;<\/li>\n\n\n\n<li>lister les r\u00e9serves et organiser leur <a href=\"https:\/\/archipad.com\/fr\/quitus-levee-des-reserves\/\">lev\u00e9e<\/a> ;<\/li>\n\n\n\n<li>marquer la <strong>fin du chantier<\/strong> au sens contractuel, m\u00eame si des reprises restent \u00e0 faire.<\/li>\n<\/ul>\n\n\n\n<p>Une confusion revient fr\u00e9quemment : <strong>PV non sign\u00e9<\/strong> ne signifie pas syst\u00e9matiquement <strong>refus de r\u00e9ception<\/strong>. Deux situations doivent \u00eatre distingu\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>le ma\u00eetre d\u2019ouvrage refuse de signer<\/strong> : il n\u2019y a pas de r\u00e9ception expresse par PV sign\u00e9, donc la date de r\u00e9ception reste \u00e0 s\u00e9curiser (r\u00e9ception tacite ou judiciaire pouvant ensuite \u00eatre discut\u00e9es selon les faits) ; il convient de consigner le refus, de formaliser les r\u00e9serves et de planifier une suite (contre-visite, d\u00e9lais, modalit\u00e9s).<br><\/li>\n\n\n\n<li><strong>l\u2019entreprise ou la <\/strong><a href=\"https:\/\/archipad.com\/fr\/top-10-des-meilleurs-logiciels-de-maitrise-doeuvre-en-2025\/\"><strong>ma\u00eetrise d\u2019\u0153uvre<\/strong><\/a><strong> ne signe pas<\/strong> (PV jug\u00e9 d\u00e9favorable) : cela n\u2019emp\u00eache pas en soi le ma\u00eetre d\u2019ouvrage de prononcer la r\u00e9ception, mais l\u2019absence d\u2019\u00e9crit factuel complique ensuite l\u2019\u00e9tablissement des constats et le suivi des r\u00e9serves.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Le cadre pos\u00e9 par l\u2019article 1792-6<\/strong><\/h3>\n\n\n\n<p>Le m\u00e9canisme est classiquement rattach\u00e9 \u00e0 l\u2019<a href=\"https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000006443552\" target=\"_blank\" rel=\"noopener\">article 1792-6<\/a> du code civil : la r\u00e9ception est l\u2019<strong>acte par lequel le ma\u00eetre d\u2019ouvrage d\u00e9clare accepter l\u2019ouvrage<\/strong>, avec ou sans r\u00e9serves, \u00e0 l\u2019amiable ou judiciairement. Ce point est central, car il structure ensuite le r\u00e9gime des responsabilit\u00e9s et les d\u00e9lais des <strong>garanties l\u00e9gales<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Les formes de r\u00e9ception \u00e0 conna\u00eetre<\/strong><\/h3>\n\n\n\n<p>Selon le contexte, la r\u00e9ception peut prendre plusieurs formes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>R\u00e9ception express<\/strong> : r\u00e9ception formalis\u00e9e par \u00e9crit (PV de r\u00e9ception), id\u00e9alement sign\u00e9, qui fixe clairement la date et les r\u00e9serves.<\/li>\n\n\n\n<li><strong>R\u00e9ception tacite<\/strong> : r\u00e9ception d\u00e9duite d\u2019un faisceau d\u2019indices, notamment la prise de possession et le paiement (int\u00e9gral ou substantiel selon les cas). Elle existe en pratique, mais elle expose davantage \u00e0 la discussion sur la date et sur ce qui a \u00e9t\u00e9 r\u00e9ellement accept\u00e9.<\/li>\n\n\n\n<li><strong>R\u00e9ception judiciaire<\/strong> : lorsque l\u2019accord amiable est impossible, une r\u00e9ception peut \u00eatre fix\u00e9e par le juge. Elle intervient dans les dossiers bloqu\u00e9s o\u00f9 l\u2019absence de r\u00e9ception emp\u00eache de stabiliser la situation.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ce que d\u00e9clenche la r\u00e9ception c\u00f4t\u00e9 garanties<\/strong><\/h3>\n\n\n\n<p>Une fois la r\u00e9ception act\u00e9e, le calendrier des <strong>garanties l\u00e9gales<\/strong> s\u2019organise notamment autour de :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>la <a href=\"https:\/\/archipad.com\/fr\/garantie-parfait-achevement\/\">garantie de parfait ach\u00e8vement<\/a> (traitement des r\u00e9serves et d\u00e9sordres signal\u00e9s dans l\u2019ann\u00e9e) ;<\/li>\n\n\n\n<li>la <a href=\"https:\/\/archipad.com\/fr\/garantie-biennale\/\">garantie biennale<\/a> (\u00e9quipements dissociables) ;<\/li>\n\n\n\n<li>la <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Garantie_d%C3%A9cennale\" target=\"_blank\" rel=\"noopener\">garantie d\u00e9cennale<\/a> (d\u00e9sordres graves li\u00e9s \u00e0 la solidit\u00e9 ou \u00e0 la destination de l\u2019ouvrage).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Identifier le motif du refus et le r\u00f4le de chaque intervenant<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refus li\u00e9 \u00e0 la conformit\u00e9 des travaux<\/strong><\/h3>\n\n\n\n<p>L\u2019un des motifs les plus fr\u00e9quents est un d\u00e9saccord sur la <strong>conformit\u00e9 des travaux<\/strong>. On rencontre notamment :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>des prestations manquantes (lot non termin\u00e9, essais non r\u00e9alis\u00e9s, mise en service non faite) ;<\/li>\n\n\n\n<li>des <a href=\"https:\/\/archipad.com\/fr\/non-conformite\/\">non-conformit\u00e9s<\/a> techniques (\u00e9cart au march\u00e9, au <a href=\"https:\/\/www.marche-public.fr\/Marches-publics\/Definitions\/Entrees\/CCTP.htm\" target=\"_blank\" rel=\"noopener\">CCTP<\/a>, aux plans, aux r\u00e8gles de l\u2019art) ;<\/li>\n\n\n\n<li>des finitions ou r\u00e9glages qui conditionnent l\u2019usage.<\/li>\n<\/ul>\n\n\n\n<p>Dans ces cas, la r\u00e9ception peut \u00eatre refus\u00e9e si l\u2019ouvrage n\u2019est pas recevable, ou accept\u00e9e avec r\u00e9serves si les \u00e9carts sont listables et traitables.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refus li\u00e9 aux documents, au paiement ou au calendrier<\/strong><\/h3>\n\n\n\n<p>Un refus peut aussi porter sur des \u00e9l\u00e9ments p\u00e9riph\u00e9riques \u00e0 l\u2019ex\u00e9cution :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DOE ou pi\u00e8ces de fin de chantier jug\u00e9s incomplets ;<\/li>\n\n\n\n<li>d\u00e9saccord sur un <a href=\"https:\/\/archipad.com\/fr\/bunker-planning\/\">planning<\/a> de reprise ;<\/li>\n\n\n\n<li>confusion entre r\u00e9ception et r\u00e8glement des factures.<\/li>\n<\/ul>\n\n\n\n<p>M\u00eame quand le motif n\u2019est pas technique, le r\u00e9sultat est identique : <strong>refus de signer le pv de r\u00e9ception des travaux<\/strong> et absence de date stabilis\u00e9e.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Le r\u00f4le du ma\u00eetre d\u2019ouvrage et du ma\u00eetre d\u2019\u0153uvre<\/strong><\/h3>\n\n\n\n<p>Le <strong>ma\u00eetre d&rsquo;ouvrage<\/strong> accepte ou refuse la r\u00e9ception. Le <strong>ma\u00eetre d&rsquo;\u0153uvre<\/strong> (et, selon les documents, le <a href=\"https:\/\/archipad.com\/fr\/maitre-oeuvre\">ma\u00eetre d\u2019\u0153uvre<\/a>) pr\u00e9pare souvent les op\u00e9rations pr\u00e9alables, consolide les remarques, et organise la r\u00e9union de r\u00e9ception.&nbsp;<\/p>\n\n\n\n<p>Les entreprises, elles, doivent \u00eatre en mesure de justifier l\u2019ex\u00e9cution, de traiter les r\u00e9serves et d\u2019apporter les \u00e9l\u00e9ments de preuve utiles (PV d\u2019essais, fiches techniques, photos dat\u00e9es, etc.).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quelle proc\u00e9dure suivre en cas de refus de signer le PV de r\u00e9ception ?<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Organiser le contradictoire et cadrer la convocation<\/strong><\/h3>\n\n\n\n<p>La r\u00e9ception se pr\u00e9pare comme une <a href=\"https:\/\/archipad.com\/fr\/reunion-chantier\/\">r\u00e9union<\/a> de chantier : date, p\u00e9rim\u00e8tre, participants, documents. En cas de tension annonc\u00e9e, la convocation doit \u00eatre formalis\u00e9e (et conserv\u00e9e).&nbsp;<\/p>\n\n\n\n<p>Quand cela devient houleux, un envoi en <strong>lettre recommand\u00e9e avec AR (LRAR)<\/strong>&nbsp; est une pratique courante pour mat\u00e9rialiser la preuve de convocation et des \u00e9changes (\u00e0 adapter au contrat et au contexte).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Maintenir la r\u00e9union de r\u00e9ception et consigner les constats<\/strong><\/h3>\n\n\n\n<p>Si le client <strong>refuse de signer<\/strong>, l\u2019enjeu imm\u00e9diat est de figer des faits dat\u00e9s. Maintenez la visite (si elle peut se tenir) et consignez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>zones visit\u00e9es, pr\u00e9sents, date et heure ;<\/li>\n\n\n\n<li>r\u00e9serves avec localisation pr\u00e9cise (pi\u00e8ce, niveau, rep\u00e8re) ;<\/li>\n\n\n\n<li>prestations non achev\u00e9es ;<\/li>\n\n\n\n<li>photos utiles (avec rep\u00e8res et contexte).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>R\u00e9diger un PV exploitable m\u00eame sans signature du ma\u00eetre d\u2019ouvrage<\/strong><\/h3>\n\n\n\n<p>Vous pouvez \u00e9tablir un PV de constat relatant la visite, m\u00eame sans signature. En revanche, ce document ne vaut pas, \u00e0 lui seul, r\u00e9ception expresse.&nbsp;<\/p>\n\n\n\n<p>Mentionnez explicitement : \u00ab le ma\u00eetre d\u2019ouvrage <strong>refuse de signer<\/strong> \u00bb et, si un motif est donn\u00e9, reprenez-le tel quel, sans interpr\u00e9tation.&nbsp;<\/p>\n\n\n\n<p>Le <strong>proc\u00e8s verbal pv<\/strong> doit rester descriptif : faits, r\u00e9serves, d\u00e9lais propos\u00e9s, modalit\u00e9s de contr\u00f4le.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Envoyer le PV et formaliser la suite<\/strong><\/h3>\n\n\n\n<p>Apr\u00e8s la visite :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>envoyez le document rapidement (selon le contrat : courrier, e-mail, remise contre \u00e9margement) ;<\/li>\n\n\n\n<li>proposez une date de contre-visite ou un mode de validation des <a href=\"https:\/\/archipad.com\/fr\/levee-de-reserve\/\">lev\u00e9es de r\u00e9serves<\/a> ;<\/li>\n\n\n\n<li>organisez la <strong>mise \u00e0 jour<\/strong> de la liste de r\u00e9serves (responsable, d\u00e9lai, statut par point).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Si le refus est total ou manifestement non motiv\u00e9<\/strong><\/h3>\n\n\n\n<p>Quand le refus bloque tout, les pratiques courantes consistent \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>adresser une <strong>mise en demeure<\/strong> de se pr\u00e9senter \u00e0 une nouvelle date de r\u00e9ception (souvent en LRAR) ;<\/li>\n\n\n\n<li>documenter le caract\u00e8re \u00ab non motiv\u00e9 \u00bb du refus (ou les motifs qui ne portent pas sur l\u2019ouvrage) ;<\/li>\n\n\n\n<li>renforcer les preuves (parfois via constat, selon les dossiers).<br>En cas de blocage durable, une voie contentieuse peut \u00eatre envisag\u00e9e (r\u00e9f\u00e9r\u00e9, <strong>expert judiciaire<\/strong>, ou <strong>r\u00e9ception judiciaire<\/strong>). L\u2019objectif n\u2019est pas d\u2019aller au <a href=\"https:\/\/archipad.com\/fr\/litige-chantier\/\">litige<\/a>, mais de savoir que ces options existent lorsque le refus devient \u00ab abusif \u00bb et entra\u00eene des pr\u00e9judices (frais de maintien, immobilisations, retards).\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>G\u00e9rer le risque de r\u00e9ception tacite<\/strong><\/h3>\n\n\n\n<p>Si l\u2019ouvrage est pris en possession et que le prix est pay\u00e9 (int\u00e9gralement ou de mani\u00e8re substantielle), le risque de d\u00e9bat autour d\u2019une r\u00e9ception tacite augmente.&nbsp;<\/p>\n\n\n\n<p>Pour limiter l\u2019incertitude, l\u2019\u00e9crit reste la protection : compte rendu dat\u00e9, relances, proposition de rendez-vous, liste de r\u00e9serves tenue \u00e0 jour.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment \u00e9viter le refus de signature et s\u00e9curiser la r\u00e9ception ?<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pr\u00e9parer la r\u00e9ception d\u00e8s l\u2019approche de la fin des travaux<\/strong><\/h3>\n\n\n\n<p>Pour \u00e9viter un refus le jour de la r\u00e9ception, la pr\u00e9paration se fait avant la <strong>fin des travaux<\/strong> :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OPR structur\u00e9e par lots ;<\/li>\n\n\n\n<li>autocontr\u00f4le des points critiques (tests, r\u00e9glages, <a href=\"https:\/\/archipad.com\/fr\/securite-sur-chantier\/\">s\u00e9curit\u00e9<\/a>) ;<\/li>\n\n\n\n<li>pr\u00e9-collecte des documents \u00e0 remettre.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Standardiser le contenu du PV et la liste de r\u00e9serves<\/strong><\/h3>\n\n\n\n<p>Un PV standardis\u00e9 r\u00e9duit les oublis : identification, date, r\u00e9serves localis\u00e9es, d\u00e9lais, modalit\u00e9s de validation.&nbsp;<\/p>\n\n\n\n<p>La liste de r\u00e9serves doit \u00eatre exploitable par les \u00e9quipes : une r\u00e9serve = un lieu + un constat + une action attendue + un responsable + une date cible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment s\u00e9curiser la r\u00e9ception gr\u00e2ce \u00e0 Archipad ?<\/strong><\/h2>\n\n\n\n<p>Archipad est un logiciel de <a href=\"https:\/\/archipad.com\/fr\/suivi-chantier\/\">suivi de chantier<\/a> qui permet de cadrer la r\u00e9ception avec une logique simple : <strong>r\u00e9duire la ressaisie et limiter les \u00e9carts<\/strong> de version gr\u00e2ce \u00e0 une saisie centralis\u00e9e (sur ordinateur ou <a href=\"https:\/\/archipad.com\/fr\/tablette-chantier\/\">tablette<\/a>). Concr\u00e8tement, vous pouvez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>saisir les r\u00e9serves pendant la visite, avec localisation et photos associ\u00e9es ;<\/li>\n\n\n\n<li>centraliser PV, remarques et historique des \u00e9changes au m\u00eame endroit ;<\/li>\n\n\n\n<li>assurer la <strong>mise \u00e0 jour<\/strong> des statuts et suivre l\u2019<a href=\"https:\/\/archipad.com\/fr\/avancement-travaux\/\">avancement<\/a> lot par lot ;<\/li>\n\n\n\n<li>partager aux intervenants concern\u00e9s et pr\u00e9parer la contre-visite.<\/li>\n<\/ul>\n\n\n\n<p>En cas de <strong>refus de signer<\/strong>, cette tra\u00e7abilit\u00e9 facilite la relecture du dossier, la pr\u00e9paration des reprises et la v\u00e9rification de la <strong>conformit\u00e9 des travaux<\/strong> jusqu\u2019\u00e0 la <strong>fin du chantier<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>En cas de refus de signer le pv de r\u00e9ception des travaux, l\u2019objectif est de s\u00e9curiser des faits dat\u00e9s : visite maintenue si possible, r\u00e9serves localis\u00e9es, photos, proc\u00e8s verbal (pv factuel) mentionnant le refus, puis envoi formalis\u00e9.&nbsp;<\/p>\n\n\n\n<p>La mise \u00e0 jour du suivi (responsables, d\u00e9lais, statuts) permet d\u2019organiser les reprises et de pr\u00e9parer la contre-visite.<\/p>\n\n\n\n<p>Cette rigueur aide \u00e0 stabiliser la date de r\u00e9ception et \u00e0 encadrer la suite, qu\u2019elle passe par une r\u00e9ception avec r\u00e9serves, une r\u00e9ception tacite discut\u00e9e ou une r\u00e9ception judiciaire.&nbsp;<\/p>\n\n\n\n<p>Le fil directeur reste le m\u00eame : documenter la conformit\u00e9 des travaux jusqu\u2019\u00e0 la fin du chantier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Est-ce qu&rsquo;un PV de r\u00e9ception de travaux non sign\u00e9 est valable ?<\/strong><\/h3>\n\n\n\n<p>Un PV non sign\u00e9 par le ma\u00eetre d\u2019ouvrage n\u2019a pas la m\u00eame port\u00e9e qu\u2019un PV sign\u00e9 contradictoirement. En revanche, un document dat\u00e9 qui relate la visite, liste les r\u00e9serves et mentionne le refus constitue une base factuelle (constats, r\u00e9serves, refus) et une preuve de d\u00e9marche.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Peut-on refuser de signer un PV ?&nbsp;<\/strong><\/h3>\n\n\n\n<p>Oui. Le ma\u00eetre d\u2019ouvrage peut refuser s\u2019il consid\u00e8re que l\u2019ouvrage n\u2019est pas acceptable en l\u2019\u00e9tat. Le refus est plus exploitable lorsqu\u2019il est motiv\u00e9 et rattach\u00e9 \u00e0 des \u00e9carts pr\u00e9cis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Comment refuser une r\u00e9ception de travaux ?<\/strong><\/h3>\n\n\n\n<p>Le refus doit \u00eatre formul\u00e9 clairement, id\u00e9alement par \u00e9crit, avec une liste de non-conformit\u00e9s ou d\u2019inach\u00e8vements, leur localisation, et une proposition de nouvelle visite apr\u00e8s reprise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Quelles sont les cons\u00e9quences du refus de r\u00e9ception des travaux ?<\/strong><\/h3>\n\n\n\n<p>Le refus emp\u00eache de stabiliser la date de r\u00e9ception, complique l\u2019organisation des suites (r\u00e9serves, documents, validations) et rend le calendrier des garanties plus difficile \u00e0 cadrer, notamment si une r\u00e9ception tacite est ensuite discut\u00e9e.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Quelles sont les garanties apr\u00e8s la r\u00e9ception des travaux ?<\/strong><\/h3>\n\n\n\n<p>Apr\u00e8s r\u00e9ception, les garanties l\u00e9gales s\u2019appliquent selon la nature des d\u00e9sordres : garantie de parfait ach\u00e8vement, garantie biennale et garantie d\u00e9cennale, avec un point de d\u00e9part organis\u00e9 autour de la date de r\u00e9ception.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0 la fin des travaux, la r\u00e9ception est l\u2019\u00e9tape qui cl\u00f4ture techniquement et administrativement un chantier. Quand le ma\u00eetre d\u2019ouvrage refuse de signer le pv de r\u00e9ception, la situation se tend rapidement : la date de r\u00e9ception n\u2019est pas stabilis\u00e9e, les r\u00e9serves ne sont pas cadr\u00e9es et le dossier devient difficile \u00e0 piloter. L\u2019objectif de [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":17069,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jet_sm_ready_style":".jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c .jet-listing-not-found{color: ;} ","_jet_sm_style":"{\"jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c\":{\".jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c .jet-listing-not-found\":{\"not_found_color\":{\"value\":\"color: ;\"}}}}","_jet_sm_controls_values":"{\"jet-sm-gb-39299433-c0be-40e8-ab73-bc5366533a9c\":{\"horizontal_gap\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"vertical_gap\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"loader_color\":{\"value\":\"\"},\"loader_size\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"loader_text_color\":{\"value\":\"\"},\"loader_text_typography\":{\"value\":{\"family\":\"inherit\",\"size\":14,\"s_unit\":\"px\",\"weight\":\"400\",\"transform\":\"inherit\",\"style\":\"inherit\",\"decoration\":\"inherit\",\"lineHeight\":1.2,\"lh_unit\":\"\",\"letterSpacing\":0,\"ls_unit\":\"px\"}},\"center_mode_padding\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"arrows_box_size\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"arrows_size\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"arrows_z_index\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"arrow_color\":{\"value\":\"\"},\"arrow_bg_color\":{\"value\":\"\"},\"arrow_color_hover\":{\"value\":\"\"},\"arrow_bg_color_hover\":{\"value\":\"\"},\"dots_size\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"dots_gap\":{\"value\":{\"value\":0,\"unit\":\"px\"}},\"dots_bg_color\":{\"value\":\"\"},\"dots_bg_color_hover\":{\"value\":\"\"},\"dots_bg_color_active\":{\"value\":\"\"},\"not_found_typography\":{\"value\":{\"family\":\"inherit\",\"size\":14,\"s_unit\":\"px\",\"weight\":\"400\",\"transform\":\"inherit\",\"style\":\"inherit\",\"decoration\":\"inherit\",\"lineHeight\":1.2,\"lh_unit\":\"\",\"letterSpacing\":0,\"ls_unit\":\"px\"}},\"not_found_color\":{\"value\":\"\"}}}","_jet_sm_fonts_collection":"{}","_jet_sm_fonts_links":"\"<link rel=\\\"preconnect\\\" href=\\\"https:\/\/fonts.gstatic.com\\\">\"","footnotes":""},"categories":[178],"tags":[],"class_list":["post-17068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseils-astuces"],"_links":{"self":[{"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/posts\/17068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/comments?post=17068"}],"version-history":[{"count":1,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/posts\/17068\/revisions"}],"predecessor-version":[{"id":17073,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/posts\/17068\/revisions\/17073"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/media\/17069"}],"wp:attachment":[{"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/media?parent=17068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/categories?post=17068"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archipad.com\/fr\/wp-json\/wp\/v2\/tags?post=17068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}